Responsible Play

The Commission, its Master Agent and retail network support and encourage responsible gambling by allowing customers to make informed decisions about which of our games they would like to play and how often. We do this by operating in accordance with the Gambling Codes of Practice. View the Codes of Practice.

Problem Gambling Help
Gambling Helpline LogoIf playing our lottery games is no longer fun for you, or you are concerned about the playing behaviour of someone close to you, problem gambling information and counselling is available 24 hours a day, 365 days a year. Contact the Gambling Help Line on free call 1800 858 858, or visit for confidential advice and counselling.

Read more about the Commission’s commitment to responsible gambling and common problem gambling warning signs.  This information is also available in five foreign languages: